Privacy Policy
Last Updated: September 7, 2026
Welcome to Design Hive. Your privacy is important to us. This Privacy Policy explains what information we may collect when you use the Design Hive website, submit a design request, contact us, or use our services.
1. Information We Collect
When you use our website or request a design, we may collect information such as:
- First and last name
- Email address
- Phone number, if provided
- Design and project requirements
- Design preferences and instructions
- Budget information, if requested through our form
- Preferred start date, if provided
- Images, logos, text, or other materials that you voluntarily provide for your project
- Information you provide when communicating with us by email
Please do not submit passwords, payment PINs, card security codes, or other unnecessary confidential information through our forms.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your design request
- Contact you about your project
- Understand your design requirements
- Prepare previews and revisions
- Provide our design services
- Send payment instructions
- Deliver completed designs
- Respond to questions or support requests
- Maintain business and project records
- Improve our website and services
- Prevent fraud, misuse, or unauthorized use of our website
We do not sell your personal information simply because you submit a design request.
3. Website Forms
Information submitted through Design Hive forms may be processed and stored through Squarespace, which provides our website and form infrastructure.
Form submissions may also be sent to our designated Design Hive email so that we can respond to your request.
4. Payment Information
Design Hive may offer payment methods such as PayPal, UPI, or other payment methods communicated to the customer.
Payment transactions may be processed by third-party payment providers. Those providers may collect and process payment information according to their own privacy policies and terms.
Design Hive does not request customers to send passwords, payment PINs, card security codes, or account passwords through our website or email.
5. Third-Party Services
Our website may use third-party services such as Squarespace, Canva, payment providers, analytics tools, or other services necessary to operate our website and provide our services.
These third parties may process information according to their own terms and privacy policies.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies provided by Squarespace and/or other third-party services.
Cookies may be used for website functionality, security, analytics, performance, and remembering certain preferences.
You may be able to manage cookies through your browser and any cookie settings made available on the website.
7. How We Protect Information
We take reasonable steps to protect information submitted through our website and business communications.
However, no website, email service, or internet transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
8. How Long We Keep Information
We may retain customer and project information for as long as reasonably necessary to provide our services, maintain business records, handle disputes, meet legal or accounting requirements, and protect our legitimate business interests.
When information is no longer reasonably necessary, we may delete or securely dispose of it, subject to applicable legal requirements.
9. Children's Privacy
Design Hive does not knowingly intend to collect personal information from children who are not legally permitted to use the relevant services.
If you believe that a child has submitted personal information to us without appropriate permission, please contact us.
10. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact Design Hive through the Contact page on our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or legal requirements.
The updated version will be posted on this page with a revised "Last Updated" date.
12. Contact
If you have questions about this Privacy Policy or how Design Hive handles your information, please contact us through the Contact page on our website.